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Categories (9)

Courses & Enrolment

I need help with my course registration details.
I have a hold on my account.

Payment & Aid

I'm having trouble making a payment/refund.
I don't know what amount to pay.

My Official Records

I need help ordering a Transcript or other specific document

Housing, Dining, & ID Cards

I have an issue in my TWU residence.
I have a question about my meal plan.
I need a new ID card.

Technical Services

I need to reset my password.
I have a questions about my email or other access.

Facilities and Parking

Parking Registration and Facilities Team help (including maintenance, custodial services, grounds keeping, electricity, water, etc)


I have a questions about my grad audit or checklist.

International Student Help

Questions related to immigration, health insurance, and life as an international student in Canada

Services (2)

General Request

If you don't know where to click...

Request for Information

You can ask your questions and/or make a request for specific types of information here.