Welcome to Trinity Western University's Service Directory for HELP

Below you will see a variety of departments you can connect with to get assistance.  You may
also visit our "Knowledge Base" to see if the answer to your question is already documented!

Please Sign In with your TWU account username and password for submitting requests.
This will allow you to see all the options available to you!

Click the department that your issue falls into. You can then proceed to submit a request.

TDNext access 

Information Technology

For all IT related requests.

Facilities Services Requests

Facilities Team help (including maintenance, grounds keeping, custodial services, waste management, electricity, water, natural gas).

Moodle and Wordpress

For all issues regarding Moodle or Wordpress, including Gradebook assistance.


For all media and publication requests, including the TWU website.


For admission issues regarding your inquiry, application or admittance to TWU.

Office of the Registrar

Registration & Graduation
Tuition Payments
Financial Statement


Staff & Faculty - Transfers (transactions), GL accounts, Projects accounting, Cash, AR (Bus.)


For all Library-related requests.

Human Resources

For all HR-related requests.


For Housing, ID card, and meal plan related requests.

Business MBA

For Business MBA inquiries & requests.


For Payroll inquiries & requests.