Use this Service if you have a question or request for IT but do not have an account at TWU currently.
A short description to explain the nature of a ticket.
If you are aware of your @twu.ca (Employee) or @mytwu.ca (Student/Alumni) email address, enter it here.
What is Your Request Related to?
What is Your Request Related to?
Need your Transcript?
Did you know? All TWU Students and Alumni have a TWU account!
You can perform a self-service password reset here: https://trinitywestern.teamdynamix.com/TDClient...

Or to request a reset, please provide the following:
Student ID Number
Students & Alumni!
Did you know you can do a self-service password reset? Click here to find out more: https://trinitywestern.teamdynamix.com/TDClient...
Password Reset Account Type
Password Reset Account Type
Did You Know?
We have many How-To, Informational, or Self-Help Knowledge Base articles available that address different Information Technology related issues! You can see them here: https://www.twu.ca/how-to
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
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