Welcome to Trinity Western University's Service Directory for HELP

Below you will see a variety of departments you can connect with to get assistance.  You may
also visit our "Knowledge Base" to see if the answer to your question is within your power to accomplish!

Click the department that your issue fall into. You can then proceed to submit a ticket.

Please Sign In with your TWU username and password for creating tickets in TD

This will allow you to see all the options available to you!

Information Technology

For issues regarding computers and handheld devices, including their associated software/hardware.

Maintenance and Custodial

For all issues regarding the upkeep of TWU's physical infrastructure, as overseen by Facility Services.


For all issues regarding Moodle, including Gradebook assistance.


For all media and publication requests, including the TWU website.


For issues regarding inquiry, application or admittance to TWU.

Office of the Registrar

For all inquiries and requests related to the Office of the Registrar


For Staff & Faculty financial, account and billing issues and requests.


For all Library-related requests.