Setting up 2FA (Two Factor Authentication)

2FA needs to be enabled by IT first on your account for it to work. You can request it here.

This will affect every TWU login via the Microsoft login page, including your cloud based Microsoft applications (TEAMS, Outlook, etc.)

 

Watch the Microsoft video tutorial. It explains how to use the Microsoft Authenticator app, but you could just use a SMS. (the app is pretty slick):

https://www.youtube.com/watch?v=uWbkLuI4g30

 

You will also need to set up separate App Passwords for each app that you want to access your email (Outlook on your computer, mobile, etc.)

See this support page from Microsoft for more information and step by step instructions:

https://support.microsoft.com/en-ca/help/12409/microsoft-account-app-passwords-and-two-step-verification

 

How to create a new app password - needed for Outlook

To create a new app password for an app or device, take the following steps. You can repeat these steps to create an app password for as many apps or devices as you need.

  1. Go to the Security basics page and sign in to your Microsoft account.

  2. Select More security options

  3. Under App passwords, select Create a new app password. A new app password is generated and appears on your screen.

  4. Enter this app password where you would enter your normal Microsoft account password in the application.

Note: Once you have created and entered an app password for a given app or device, you usually won't need to do it again.

Details

Article ID: 80910
Created
Fri 6/14/19 11:56 AM
Modified
Thu 9/23/21 9:21 AM