Accessing Shared Mailboxes in Outlook Web App

Follow the below steps to open a shared mailbox in the Outlook Web App.

1. Go to

2. Enter your login information.

3. Click on the circular icon in the top-right that contains your initials or your profile picture.

4. From the My accounts menu that opens down, select Open another mailbox...

6. Start typing the name of the shared account, then click the mailbox you want to open.

7. Click Open

8. The inbox for the shared account will open in a new tab. 


Article ID: 71903
Tue 2/12/19 2:05 PM
Wed 11/2/22 4:11 PM