Staff and Faculty Printer Install

Table of Contents

  1.  Printing Prerequisites
  2.  How to Set Up Copier on Apple
  3.  How to Set Up Copier on Windows
  4.  Installing PaperCut on Apple
  5.  Installing PaperCut on Windows

Printing Prerequisites

  • TWU issued machine
  • Added to a print group by TWIT
  • Connected via one of three ways:
    1.  Network cable on campus
      - If you need a Network Cable, stop by the new Service Hub at the Reimer Building (across from Outfitters) to get one.
    2.  TWUStaff WiFi
    3. VPN other connection
       

How to Set up a Printer on Apple:

CLICK HERE FOR A HOW-TO-VIDEO

  1. Make sure you are plugged in to the physical TWU network or that you are on “TWUStaff” 

  2. Go to the the Apple menu, located in the top-left corner of the screen.

  3. Then click on System Preferences and click on Printers and Scanners

  4. Click the “+” button on the “Printers & Scanners” screen.

  5. This should open a list of copiers, look for a copier that is in your area.

  6. Once you've selected a Printer go to the bottom of the page, in the Use menu choose “Select Software …”

  7. From the new window that pops up, choose the same print driver that matches the model of your copier

    • For example, if your copier is PCPS3-MAT-1-MX3110N you would choose the Sharp MX-3110N PPD driver from the list. 

  8. Repeat the steps with all the copiers from your area you should be all set to print. 
     

Secure Print

The secure print capability allows you to print to any copier on campus, but you must log in to the copier to actually print the document. To add this ability,

  1. Do the steps found in Step 4 above
  2. But instead of adding the copier you will add the printer “SecurePrintMac”. 
     

MFP login

Copier codes will no longer work on the copier.  Instead, you have the option of signing in with your username and password or entering your Jenzabar ID.   

How to Set up a Printer on Windows:


CLICK HERE FOR A HOW-TO VIDEO
 
  1. Open a File Explorer (click the “file explorer” on the task bar or click the start button and type “file explorer” and select the related program)


     
  2. Once Opened Go to the top of the page Type “\\PCPS3” in the location bar (see highlighting) and press enter.


     
  3. You should see a list of copiers. Right-Click on the copier(s) from your area and choose “Connect…”


     
  4. Wait a bit as this can take some time.


     
  5. Once you have added all the copiers from your area you should be all set to print. 

    If you wish, you may go back to the “Devices and Printers” window and right-click on your preferred copier to “Set as Default Print
     
  6. Open Control Panel. You can do this by searching for it in the "Type Here to Search" panel at the bottom of your page.
     
  7. Once you have opened Control Panel, click on "View Devices and Printers" under "Hardware and Sound"


     
  8. A page with the list of Devices and Printers should appear. The printer that you just added should have appeared in the list of printers.
     
  9. Right click on the Printer that you just added and press "Set as default printer"

           

Secure Print

To add the secure print capability, which allows you to print to any copier on campus but you must log in to the copier to actually print the document, do the steps found in Step 3 above but instead of adding the copier you will add the printer “Secure Print”.


 

MFP Changes

Copier codes will no longer work on the copier.  Instead, you have the option of signing in with your username and password or entering your Jenzabar ID.  If your department wants a generic account for accessing the copier please have an administrative assistant contact IT.

 

Troubleshooting Steps

The new print system uses your computer login instead of your print.  Here are a few things that could go wrong especially as this rolls out.

  1. You may not be properly associated with the correct group and therefore be unable to print.  If you print and nothing comes out, please contact IT and we will verify that your account is set up correctly.
  2. You may have more than one chargeable GL.  There are very few people in this category but if you have the ability to charge more than one GL you will need to install the PaperCut client on your machine to support that feature.  You will be unable to print until you do so. To install Papercut refer to below

 

Installing PaperCut on Apple:

  1. Open the Finder

  2. In the Go menu at the top of the page, select Connect to Server.

  3. Type in smb://pcps1.twu.ca/pcclient” in the top text box and press connect. 

  4. Confirm and then enter password information if requested.

  5. Once finished, double-click the client-local-install file.

  6. This executes a small AppleScript program that starts the install/copy process. This will take some time. 

  7. Once the install is complete you can open the Papercut software “PCClient” from your Applications folder or set it to run on Login. 
     

To set PaperCut to Open Every Time You Login:
  1. Open System Preference from the Apple menu.

  2. Select Accounts.

  3. Select your login account.

  4. Click the Login Items tab.

  5. Click + then browse and select the PCClient application.

  6. Test by restarting the computer. The client should start automatically after the reboot and log in procedure is complete.
     

Installing PaperCut Windows

The client can be installed by:

  1. Open a File Explorer (click the “file explorer” on the task bar or click the start button and type “file explorer” and select the related program)
     
  2. Once Opened go to the top of the page Type “\\pcps1.twu.ca\pcclient\win” and run the “client-local-install.exe” file.


 

If you have tried the above steps and are still stuck, contact IT and we will help you out.

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Details

Article ID: 15377
Created
Wed 7/27/16 12:45 PM
Modified
Thu 9/23/21 12:56 PM