Staff and Faculty Printer Install

Printing Prerequisites

1.     TWU issued machine

2.     Added to a print goup by TWIT

3.     Connected via one of three ways:

1.     Network cable on campus

2.     TWUStaff WiFi

3.     VPN other connection

 

Apple Computer

We are upgrading our print management system and doing so requires that you make the jump from the old print server (PS1) to the new print server (PCPS3).   Please follow these instructions: 

 

Remove old Printer(s): 

 

  1. Click the “Apple” button 

  2. Select “System Preferences” 

  3. Select “Printers & Scanners” 

  4. Select each printer starting with “PS1” and click the “-“ button and choose “Delete Printer” 

  5. Once all of your PS1 copiers are removed you are ready for the next step. 

 

Add New Printer/Driver

It is time to add the copiers from your area back but using the PCPS3 print server.  To do so, follow these steps: 

  1. Make sure you are plugged in to the physical TWU network or that you are on “TWUStaff” 

  2. Click the “+” button on the “Printers & Scanners” screen 

  3. You should see a list of copiers.  Find the copier(s) for your area that start with “PCPS3-“. 

  4. For each copier, select the copier and on the “Use” menu choose “Select Software …” and choose the print driver that matches the model of your copier.  For example, if your copier is PCPS3-MAT-1-MX3110N you would choose the Sharp MX-3110N PPD driver from the list. 

  5. Once you have added all the copiers from your area you should be all set to print. 

 

Secure Print

To add the secure print capability, which allows you to print to any copier on campus but you must log in to the copier to actually print the document, do the steps found in Step 2 above but instead of adding the copier you will add the printer “SecurePrintMac”. 

Additional Changes: 

Copier codes will no longer work on the copier.  Instead, you have the option of signing in with your username and password or entering your Jenzabar ID.  If your department wants a generic account for accessing the copier please have an administrative assistant contact IT. 

 

 

Troubleshooting Steps 

The new print system uses your computer login instead of your print.  Here are a few things that could go wrong especially as this rolls out. 

  • You may not be properly associated with the correct group and therefore be unable to print.  If you print and nothing comes out, please contact IT and we will verify that your account is set up correctly. 

  • You may have more than one chargeable GL.  There are very few people in this category but if you have the ability to charge more than one GL you will need to install the PaperCut client on your machine to support that feature.  You will be unable to print until you do so.  The client can be installed by: 

  1. From your desktop or finder go to the “Go” menu and select “Connect to Server”. 

  2. Type in “smb://pcps1.twu.ca/pcclient” in the top text box and press connect. 

  3. Confirm and then put your username and password in if requested. 

  4. Once there, copy the "Mac" folder to your machine and then run the “client-local-install” script found in that folder to install papercut. This will take some time. 

  5. Once the install is complete you can run the papercut software “PCClient” from the Applications folder or set it to run on login. 

  6. You may want to add the pcclient software to your startup items list so it runs each time you login. 

 

If you have tried the above steps and are still stuck … contact IT and we will help you out. 

 

 

 

 

100% helpful - 2 reviews

Details

Article ID: 15377
Created
Wed 7/27/16 12:45 PM
Modified
Fri 11/29/19 10:29 AM